Frequently asked questions
When will the winner be announced?
The winner will be announced 1-3 days after the drawing process. We will verify their eligibility after contacting them, then announce the winner.
How will the winner be contacted?
We will contact the winner based on their contact information on their profile. Call or email. If your phone number is included in your order, we will call.
Where is my order?
Don't worry, even though the giveaway is over, that doesn't mean your items are gone. They will be shipped out ASAP. We have been experiencing high demand and with the holiday season, it has led longer shipping times.
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