Refund policy

Return Policy 

We offer a 15-day return window from the date you receive your item.

Business Name: KAIDO Motors LLC
Address: 2524 N Broadway Ste 554 PMB 418658 Edmond, OK 73034-4172
Email: kaidomotors01@gmail.com

U.S. Orders Only

  • We currently ship and accept returns within the United States only.
  • Orders placed outside the U.S. (including the EU) are not accepted and are not eligible for returns or refunds.

Eligibility

  • Items must be in the same condition as received: unworn/unused, with tags, and in original packaging.
  • A receipt or proof of purchase is required.
  • Final sale items, digital products, and gift cards are non-returnable.

How to Start a Return

Email us at kaidomotors01@gmail.com within 15 days of delivery. We typically respond within 24–48 hours.

Ship-to address (after approval):
4000 NW 44th St, OKLAHOMA CITY, 73112

Important: Do not send items back without contacting us first. Unapproved returns will not be accepted.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can evaluate and make it right.

Exceptions / Non-returnable Items

  • Custom or personalized products.
  • Perishables, personal care items, hazardous materials, flammable liquids, or gases.
  • Digital products (including quick entries) 
  • Sale/clearance items and gift cards.

Exchanges

The fastest way to get what you want is to return the item (if eligible). Once the return is approved, you can place a new order.

Refund Method

Approved returns are refunded as a Kaido Motors gift card. We do not issue refunds to the original payment method.

Processing Time

We’ll notify you after we receive and inspect your return. If approved, your gift card/store credit is typically issued within 10 business days.

Questions?

We’re here to help: kaidomotors01@gmail.com